Business telephone systems: Four of the most useful features
Business telephone systems offer a range of features to help businesses work smarter and the exact features that you choose will depend on your specific needs.
However, there are a few features that are useful to all businesses, big and small. When shopping for a business telephone system, make sure that whatever you choose has at least the following.
Businesses increasingly want to save money and be more environmentally friendly and it’s often greener and much cheaper to hold a phone call rather than a face-to-face meeting. Make sure that your business telephone system has a conferencing feature which allows multiple callers to talk together. In most cases incoming calls can be transferred to a specific extension number automatically.
These days business owners and employees are increasingly mobile and it is rare for someone to be sitting behind the same desk to work each day. Often people will be on the road, working from home or hot-desking. Obviously, you want to keep the same contact numbers though, to avoid confusion. The call forwarding feature allows just that – you can redirect incoming calls to another internal extension or even a mobile.
Do not miss out on potential clients, make sure the business telephone system that you choose has a good voicemail facility which you can easily access, even if you are not in the office. This allows you to keep up to date remotely and answer messages quickly.
Automating a certain amount of call processes can save time and money – often it means that fewer staff are required than if each call was handled manually. A business telephone system with an auto-attendant feature allows you to funnel customers to the relevant extension just by them pressing a few keys.
If you are shopping for a business telephone system, our experts will be happy to discuss the functions and features that you might need with you. Just get in touch.
Do not forget, we offer free consultations.